Ryanair and AWS Extend Cloud and AI Partnership for 5 Years

Ryanair, Europe's largest airline, has renewed its longstanding collaboration with Amazon Web Services for another 5 years, deepening the use of cloud computing and AI across every layer of its operations.

Airlines face relentless pressure to optimize schedules, cut operational costs, digitalize crew workflows and deliver a frictionless passenger experience. For CIOs and IT leaders in aviation, the question is no longer whether to move to cloud and AI, but how to scale them safely across mission-critical systems. The renewed Ryanair and AWS agreement demonstrates how a low-cost carrier operating 3,900 daily flights can build long-term digital advantage on hyperscale cloud infrastructure.

What was announced

On 27 July 2026, Ryanair and Amazon Web Services announced a 5-year extension of their strategic collaboration. Under the renewed agreement, Ryanair continues to run its business on AWS and expands its adoption of AI services, including Amazon Quick, Amazon Bedrock and Amazon Bedrock AgentCore.

The technologies power Europe's largest airline website, optimize schedules across a fleet of 647 aircraft and 3,900 daily flights, digitalize pilot workflows and support employees with productivity apps. Ryanair targets 300 million passengers by 2034, and AWS is positioned as a core technology partner for that growth trajectory.

AWS has been a key partner in helping us deliver a seamless experience for our customers from booking to boarding, while supporting the efficiency that underpins Ryanair's low-cost model.

Why this matters

For CIOs, CISOs and procurement leaders in transportation, retail and other high-volume industries, this partnership is a reference case for enterprise-scale AI adoption. Cloud technology, generative AI and data analytics are moving from experiments into core operational systems. Long-term vendor agreements reduce integration risk and lock in predictable roadmap alignment for AI-driven transformation.

Ryanair's use of agentic AI, conversational assistants and internal chatbots built on Amazon Bedrock illustrates how enterprises can combine cloud scalability with domain-specific automation, without rebuilding the underlying platform every 12 months.

Technical details

• Amazon Bedrock: foundation for the internal chatbot inside the Ryanair Connect app, giving crews natural-language access to policies and training materials.
• Amazon Bedrock AgentCore: supports agentic AI use cases across operational and customer workflows.
• Amazon Quick: personalized, proactive AI assistant that connects to data and APIs via natural language for faster, data-driven decisions.
• Ryanair Connect: AI-powered internal app for cabin crew scheduling, shift swaps, annual leave requests and real-time flight information.
• Scale: supports 647 aircraft, 3,900 daily flights and a growth target of 300 million passengers by 2034.

The industry is at a pivotal moment where cloud technology, AI, and data analytics are revolutionising both operational efficiency and customer experiences.

Softprom and AWS

Softprom is the official partner of Amazon Web Services. Our team helps enterprises design, migrate and scale workloads on AWS, integrate generative AI services such as Amazon Bedrock, and build secure, cost-efficient cloud architectures aligned with business goals.

This content was prepared as part of the Softprom DistriFlow project — an automated system for monitoring and adapting vendor news. Original source: original article.