BlueCat Networks: Intelligent DDI & Network Observability Solutions

About company

Softprom is the Official Distributor of BlueCat in the EMEA region. With BlueCat's strategic acquisition of LiveAction, Softprom uniquely positions itself as a unified expert center. We have been a Distributor of LiveAction since 2023, enabling us to provide deep expertise across the entire consolidated portfolio immediately.

Strategic Milestone: BlueCat Acquires LiveAction

BlueCat has acquired LiveAction to create a powerhouse in Intelligent Network Operations (NetOps). This union bridges the gap between core network services (DDI) and network observability. By combining BlueCat’s "system of record" for network infrastructure with LiveAction’s "system of observation" for traffic and performance, organizations can now modernize and optimize their networks from a single platform.

Unified Portfolio: Modernization & Optimization

We offer the complete BlueCat ecosystem, designed to make networks resilient, secure, and change-ready:

1. Core DDI (DNS, DHCP, IPAM)

• Integrity: The enterprise-grade DDI platform for complex, mission-critical environments. Centralize control over your IP space and automate core services.
• Micetro: An orchestration overlay that unifies management of on-premises (AD, BIND) and cloud DNS/DHCP services (AWS, Azure) through a single interface.

2. Network Observability & Intelligence (Powered by LiveAction)

• LiveNX: Comprehensive network performance monitoring (NPM) and analytics providing end-to-end visibility across the entire network fabric.
• LiveWire: High-performance packet capture and analysis for deep forensics and troubleshooting.
• Omnipeek: Best-in-class protocol analysis and packet inspection for rapid root-cause identification.
• LiveAssurance: Automated network health checks and assurance for proactive issue resolution.

3. Network Security

• BlueCat Edge: A protective DNS solution that acts as a first line of defense, detecting and blocking cyber threats (malware, phishing, C2) before they breach the network.
• Threat Protection: Leverage DNS logs and threat intelligence to identify compromised devices and insider threats.

4. Automation & Cloud

• BlueCat Gateway: Powerful automation platform to streamline workflows and integrate DDI with ITSM and security tools via API.
• Multi-Cloud Management: Ensure consistent DNS policies and visibility across hybrid cloud environments.

Softprom Value Added Services

Leverage our dual expertise. Because Softprom has distributed LiveAction since 2023 and now represents the full BlueCat portfolio, we offer unmatched technical support:

• Unified Architecture Design: Consulting on integrating DDI and Observability stacks.
• LiveAction & BlueCat PoCs: Validated testing of the combined solution value.
• Implementation & Migration: Expert assistance in moving from legacy systems or integrating new modules.
• Technical Training: Certified courses for your NetOps and SecOps teams.