OpenAI

About company

OpenAI — the developer of ChatGPT Business and the OpenAI API — works with small and medium-sized businesses through approved channel partners. Softprom is an OpenAI SMB Channel Partner since 2026. As a value-added IT distributor founded in 1999, Softprom helps SMBs across Central and Eastern Europe, the Caucasus, and Central Asia adopt ChatGPT Business and the OpenAI API in their day-to-day operations — from subscription to measurable results. Softprom operates in 33 countries through 14 regional offices and represents 120+ vendors across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD and graphics.

The OpenAI SMB Channel Partner Program — OpenAI's channel program for serving small and medium-sized businesses through approved partners. Within the program, Softprom supports subscription, pre-sales consulting, use-case discovery, configuration of administrative controls, and adoption programs for teams of 20–250 employees.

What Softprom Offers as an OpenAI SMB Channel Partner

Use-Case Discovery

Pre-sales consulting with discovery of 5–7 ChatGPT Business use cases mapped to your business processes.

Secure Environment Setup

ChatGPT Business configuration: SSO, data controls, and administrator roles for your organization.

Team Adoption Programs

Structured rollout for teams of 20–250 employees, measured by adoption rate — the key ROI metric in the program.

OpenAI API Integration

Integration with your existing stack: Microsoft 365, Google Workspace, CRM, and ticketing systems.

Governance Framework

AI usage policies, GDPR and NIS 2 alignment, and restrictions on unapproved AI tools.

Regional Support

Support in 5 languages and local presence in 33 countries — billing in local currencies included.

Basic ChatGPT Business rollout takes 2–3 weeks for a company of 100 employees.
An adoption program with measurable outcomes runs 6–12 weeks, depending on use cases and roles.
The program targets organizations of 20–250 employees that need a structured approach to AI.

Who This Collaboration Is For

For Partners: Resellers, Integrators, MSPs

Extend your AI practice within your existing portfolio — without vendor-level investment.
Joint pre-sales meetings with SMB customers in your region.
Softprom demo lab for ChatGPT Business pilots.
Deal registration through the OpenAI SMB Channel Partner mechanism.
Sales enablement materials in 5 languages.

For Customers: CISOs, IT Directors, HR and L&D Leaders

A secure corporate ChatGPT Business environment — your data is not used to train OpenAI models.
A structured rollout with measurable adoption rate as the key ROI metric.
Integration with Microsoft 365, Google Workspace, SharePoint, and Slack.
Role-specific use cases: marketing, legal, finance, customer support, R&D.
Governance and compliance: GDPR, NIS 2, and local regulations across 33 countries.

FAQ: ChatGPT Business with Softprom

ChatGPT Business is a business subscription with administrative controls, SSO, managed roles, and a guarantee that company data is not used to train OpenAI models. Regular ChatGPT is an individual subscription without these controls.

Softprom operates as an OpenAI SMB Channel Partner under a referral model: the subscription is processed directly by OpenAI, while Softprom supports implementation — pre-sales consulting, configuration, and team adoption.

Softprom operates in 33 countries across Central and Eastern Europe, the Caucasus, and Central Asia. Availability of specific OpenAI services in a given country is confirmed on request.

Basic rollout takes 2–3 weeks. An adoption program with measurable outcomes runs 6–12 weeks, depending on the number of use cases and roles involved.

Submit a request via the consultation form, and a Softprom regional manager will schedule a pre-sales meeting to assess ChatGPT Business use cases for your company.

As an OpenAI SMB Channel Partner, Softprom closes the gap between the license and real ROI: choosing the right use cases, configuring a secure environment, and measuring the outcome. Book a pre-sales meeting today.

Request a Consultation on ChatGPT Business

Softprom is an OpenAI SMB Channel Partner and uses OpenAI services to help organizations adopt AI in business processes. OpenAI does not endorse third-party products or services unless expressly stated.