Ivanti ITSM – Leader 2024 in IDC MarketScape ranking
News | 03.01.2025
Ivanti is named a "Leader" in the IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment.
Ivanti Neurons for ITSM delivers strategic value to customers and employees, enabling organizations to achieve operational efficiency.
According to the report, «consider Ivanti when looking for an IT service management solution that allows fairly quick configuration of various workflows, which can also be extended into the wider enterprise (enterprise service management). Also consider Ivanti for a focus on operational efficiency and leveraging integrations within the Ivanti portfolio and third party vendors, which enable such features as automation and digital employee experience particularly focused on devices.»
Ivanti Neurons for ITSM is a product designed to lead organizations to improved operational efficiency and a more secure environment, while employees enjoy a seamless, personalized experience that minimizes disruptions and improves their overall productivity. It offers predictive, self-healing capabilities, which leads to proactive device management and enhanced employee productivity. By automating workflows and eliminating costly manual processes, Ivanti Neurons for ITSM helps businesses become more efficient, compliant and secure.
As we continue to integrate advanced automation and artificial intelligence into our IT service management solutions, we remain dedicated to enhancing the employee experience and providing real value to our customers. Our goal is to leverage these technologies to create a seamless, efficient and secure environment for IT operations, ensuring that employees are productive without unnecessary disruptions. By doing so, we help organizations not only achieve their operational objectives but also foster a more strategic and productive workforce, meeting the evolving needs of those we serve
The value of Ivanti ITSM for users:
- Customers praise the core capabilities of the Ivanti IT service management product. They find it easy to navigate and set up.
- Ivanti Neurons offers several proactive and preventive features that are designed to prevent issues by scheduling actions based on business rules.
- Customers indicate that the base packages include what they need to build out their IT service management functionality.
Receive a more information and personal consultation on Ivanti solutions from certified Softprom specialists.
Softprom - Value Added Distributor of Ivanti.
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