Service Hub: customer service and support
Customer service software to help you connect with customers, exceed expectations, and turn them into promoters who grow your business.
HubSpot Service Hub is a package of tools which will help you take care of your customers and control important details of their requests. It is integrated with the HubSpot Sales and HubSpot Marketing package, so you have a set of data about the entire customer path in just one place.
HubSpot Service Hub Features:
- Ticketing
- Team email
- Live chat
- Email templates
- Email and chat to ticket
- Ticket creation bots
- Meeting scheduling
- Reporting
- Customer service automation
- Knowledge base
- Customer feedback
- Multiple ticket pipelines
- Video creation
- Custom support form fields
- Goals
Ultimate Buyer’s Guide to Choosing the Right CRM
This buyer’s guide includes helpful tips and recommendations toinform your purchasing decisions and set your teams up for success.
Inside, you’ll learn how to define your ideal CRM, navigate the software market, and prepare your organization for a new generation of operations.