Zoom Expands ISV Exchange to Channel Partners in 2026

Zoom opens its ISV Exchange program to channel partners, giving organizations faster access to integrated applications that extend the Zoom platform.

Enterprise buyers increasingly expect their communications and collaboration platforms to work seamlessly with the rest of their technology stack. Yet integrating third-party applications with core platforms often requires separate contracts, custom development and fragmented procurement. Zoom is addressing this challenge by extending its ISV Exchange program beyond direct sales into its global channel partner network, enabling faster delivery of tailored, integrated solutions under a single contract.

What was announced

Zoom announced the general availability of ISV Exchange through its channel partner network. The program enables independent software vendors to build, integrate and distribute solutions on the Zoom platform. Previously accessible only through Zoom's direct sales motion, ISV Exchange is now available to channel partners, who can offer integrated applications and services alongside Zoom Contact Center, Zoom Virtual Agent, Zoom Webinars, Zoom Team Chat and other Zoom products.

Channel partners can now incorporate ISV solutions into their existing Zoom offerings, delivering more complete packages that meet the specific needs of their customers, with contracting consolidated under Zoom.

Customers want technology that works together around the way they do business. Our partners understand those needs firsthand, and ISV Exchange gives them more ways to bring the right solutions together for each customer, all under one contract

Why this matters

For CIOs, CISOs and IT procurement leaders, the expansion of ISV Exchange reduces vendor sprawl and simplifies lifecycle management of integrated communications tools. Instead of negotiating multiple contracts and support agreements, organizations can source Zoom and complementary ISV solutions through a single trusted channel partner.

For channel partners, the program unlocks new recurring revenue streams and sharpens competitive differentiation by enabling tailored, industry-specific solution bundles built on Zoom.

Technical details

• Program: ISV Exchange, now generally available via Zoom channel partners
• Integrated products: Zoom Contact Center, Zoom Virtual Agent, Zoom Webinars, Zoom Team Chat and additional Zoom platform services
• Partner model: Channel partners resell ISV solutions bundled with Zoom under a unified contract
• Customer benefit: Broader catalog of pre-integrated applications tailored to industry workflows
• ISV benefit: New distribution reach through Zoom's global channel ecosystem

Softprom and Zoom

Softprom is the official distributor of Zoom. Our team helps partners and enterprise customers deploy, integrate and scale Zoom solutions, including ecosystem offerings from ISV Exchange.

This content was prepared as part of the Softprom DistriFlow project — an automated system for monitoring and adapting vendor news. Original source: original article.