Help Desk Software
Automate your service desk processes, from logging incidents through to resolution. Improve the efficiency and effectiveness of your service desk.
This includes: a powerful ticket management tool, IT asset management, self-service, chat, password reset, mobile apps, industry benchmarking, and more.
Automate your IT processes and activities, from logging tickets through to issue management.
Allow end users to submit tickets, engage in chat, track ticket history, and use the knowledge base to perform self-service actions.
Create a knowledge base with how-to solutions for use by both sysadmins and end users via self-service.
Allow end users to securely reset their domain passwords and unlock their accounts without the need for sysadmin intervention.
Securely resolve end-user issues from anywhere using SysAid native remote control capabilities.
Many more features
Including CMDB, chat, automation and more. Explore all the flexible help desk features in one place.