Softprom Vendors in the KuppingerCole Leadership Compass for MDR 2026: Barracuda Networks, CrowdStrike, ESET
News | 23.06.2026
On 29 April 2026, KuppingerCole published Leadership Compass: Managed Detection and Response (MDR) (author Warwick Ashford, ID 80871) — an independent evaluation of the managed detection and response market. MDR is a managed service that delivers round-the-clock monitoring, detection, investigation, and response to cyber threats through SOC analysts. The report covers three vendors supplied by Softprom: Barracuda Networks (Barracuda Managed XDR) as a Challenger, CrowdStrike (Falcon Complete MDR) as an Overall Leader and the MDR market leader, and ESET (ESET PROTECT MDR) as a Market Leader. As an official distributor, Softprom supplies, deploys, and supports these solutions across Central and Eastern Europe, the Caucasus, and Central Asia.
Barracuda Networks — Challenger
Barracuda Managed XDR (MXDR) is a modular managed detection and response service: customers enable only the security domains they need — cloud, email, endpoint, server, network, and vulnerability management. It provides 24/7 monitoring through a global SOC, automated containment within seconds, managed vulnerability scanning, and deep Microsoft 365 and Google Workspace integration, with a reported average detection time of around two minutes. In the KuppingerCole Leadership Compass for MDR 2026, Barracuda Networks is positioned as a Challenger. The service suits small and mid-sized businesses as well as MSPs and MSSPs.
CrowdStrike — Overall Leader
Falcon Complete MDR is full-cycle managed detection and response built on the Falcon platform: a single flat "Fire Team" runs each incident from detection to remediation without tiered handoffs. It accelerates investigations with Charlotte AI (combining generative and agentic AI), covers endpoints, identities, and cloud workloads, includes native SOAR, and reports a median time to contain of around one minute. In the Leadership Compass for MDR 2026, CrowdStrike is named an Overall Leader and also leads the Product, Innovation, and Market Leadership categories — making it the MDR market leader.
ESET — Market Leader
ESET PROTECT MDR is a managed service built on the ESET PROTECT platform, combining endpoint protection, XDR, SIEM, and SOAR with continuous SOC supervision. It includes rapid containment, proactive threat hunting, the ESET AI Advisor for investigations, vulnerability and patch management, and proprietary ransomware rollback technology. In the Leadership Compass for MDR 2026, ESET is recognized as a Market Leader. The service is especially well suited to small and mid-sized organizations that value simplicity and clear reporting.
As an official distributor, Softprom supplies, deploys, and supports Barracuda Networks, CrowdStrike, and ESET solutions across Central and Eastern Europe, the Caucasus, and Central Asia. Request a consultation or a demo of the MDR service tailored to your infrastructure.
MDR (Managed Detection and Response) is a managed service that provides round-the-clock monitoring, detection, investigation, and response to cyber threats through SOC analysts, combining automation with expert review.
Three vendors supplied by Softprom are covered in the KuppingerCole Leadership Compass for MDR 2026: Barracuda Networks, CrowdStrike, and ESET.
Overall Leader reflects combined strength (product maturity, innovation, and market presence). Market Leader reflects market reach and scale. Challenger denotes a contender with a solid customer base and growing presence.
Falcon Complete MDR targets organizations of any size with complex attack surfaces (the Fire Team model and Charlotte AI). ESET PROTECT MDR suits small and mid-sized businesses, with an emphasis on simplicity, clear reporting, and ransomware protection.
Softprom supplies, deploys, and supports Barracuda Networks, CrowdStrike, and ESET solutions across Central and Eastern Europe, the Caucasus, and Central Asia.
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