LiveAction 25.3: AI-Enhanced Network Intelligence, Unified Device Visibility, and Integrated Security Analytics

Modern enterprise networks span hybrid, multi-cloud, and distributed edge environments. As complexity increases, traditional monitoring tools struggle to keep up — resulting in blind spots, slower troubleshooting, and higher operational risk.

LiveAction 25.3 addresses these challenges with a powerful combination of AI-driven insights, end-to-end observability, and integrated security analytics. As an official distributor of LiveAction, Softprom brings these advanced capabilities to organizations seeking deeper visibility, reduced downtime, and stronger network security.

Meet LiveAssist — Your AI Copilot for NetOps

IT teams are overwhelmed by massive streams of telemetry and alerts. LiveAssist, the new AI-powered assistant built directly into LiveNX, transforms this complexity into clear, contextual answers.

Powered by advanced agentic AI, LiveAssist goes beyond data summarization. It interprets multi-vendor telemetry, correlates symptoms to root causes, and recommends remediation steps — all via natural language interaction.

Key Capabilities of LiveAssist

1. AI-Powered Root Cause Analysis

Automatically correlates flow, SNMP, API, and packet telemetry to pinpoint the exact cause of incidents — dramatically reducing mean time to resolution (MTTR).

2. Natural Language Interaction

Engineers can ask questions like: “Why is video conferencing slow in APAC?” LiveAssist responds with comprehensive, data-driven answers backed by correlated telemetry.

3. Intelligent Daily Dashboard

A proactive “morning briefing” highlights top risks, anomalies, and emerging issues, helping teams prevent outages before they happen.

4. Human-in-the-Loop Learning

LiveAssist improves continuously through user feedback, adapting recommendations to each organization’s environment.

5. Fast Deployment and Rapid Value

Wizard-driven onboarding enables activation in hours — without additional hardware or complex integration.

6. MCP Architecture for Secure AI Operations

LiveNX 25.3 introduces Model Context Protocol (MCP), ensuring sensitive customer data is not stored in the cloud. Only selective data is transmitted securely to the LLM, strengthening control while delivering the benefits of AI-assisted troubleshooting.

LiveAssist turns raw telemetry into actionable intelligence — ideal for SD-WAN, cloud, data center, and campus environments.

Unified Device Visibility with Network Resource Monitoring

In complex infrastructures, determining whether an issue stems from an application, flow, or device is often challenging. Network Resource Monitoring (NRM) in LiveNX 25.3 eliminates these blind spots by delivering real-time device-level observability.

NRM collects and visualizes telemetry from switches, routers, and wireless controllers across multi-vendor environments, correlating device health with flow and application analytics.

With NRM, teams can:

• Achieve complete visibility with automated device discovery and inventory
• Identify bottlenecks through proactive health monitoring
• Improve planning with long-term trend analysis and forecasting

By unifying device, flow, and application data, LiveNX provides a single source of truth for network performance and reliability.

Network-Wide Security Analytics with Security Insights

Performance and security are inseparable in today’s threat landscape. With Security Insights, LiveAction 25.3 extends observability into the security domain — enabling deep detection, forensics, and threat analytics.

Security Insights correlates packet and flow data from LiveNX and LiveWire to surface anomalies, suspicious behaviors, and policy violations in real time.

It integrates seamlessly with SIEM, SOAR, and XDR platforms through open standards such as IPFIX and OpenTelemetry, ensuring unified operations across NetOps and SecOps.

With Security Insights, organizations can:

• Detect threats and policy violations instantly
• Reconstruct incidents using historical packet and flow retention
• Conduct proactive threat hunting across live and stored telemetry
• Improve compliance and response readiness without adding new tools

Security Insights bridges the gap between performance monitoring and threat detection — creating true security-aware network observability.

From Reactive to Predictive: What LiveAction 25.3 Delivers

LiveAction 25.3 helps IT organizations evolve beyond traditional monitoring, enabling:

• Reduced downtime with faster, AI-driven root cause analysis
• Unified visibility across devices, flows, applications, and security telemetry
• Stronger security posture without operational complexity
• Empowered engineering teams, supported by clear, contextual insights in natural language

This is next-generation observability — where performance, availability, and security converge into one intelligent, AI-powered platform.