How to increase the productivity of security centers by an order of magnitude and another +2 times?

Reportage | 29.11.2021

What is SOAR?

SOAR technologies enable organizations to collect, aggregate, and analyze massive amounts of security breach data and alerts from a variety of security software and hardware suites. Data aggregation and analysis help create automated processes for responding which have low-security events and standardize procedures for detecting and remediating threats.

SOAR (Security Orchestration, Automation, and Response) is a class of software products designed to orchestrate security systems, that is, to coordinate and manage them.

The term was originally coined by research firm Gartner, which has since identified four key features of SOAR technologies:

  • Simplifying your incident response workflow
  • Data enrichment
  • Security systems automation
  • Threat detection and segmentation
soar - what is it

What is the purpose of SOAR?

Working in cyber security services looks like a constant struggle. Response speed and efficiency are vital, but it can be difficult to keep all of your systems running in harmony. Analysts are often overwhelmed by the volume of warnings from disparate systems. Obtaining and correlating the necessary data to separate real threats from false positives can be a cumbersome task. Another challenge is coordinating appropriate responses to address these threats.

SOAR's goal is to address all of these challenges by improving efficiency and safety performance. Provide a standardized data aggregation process to aid humans with using machine analysis, and automate detection and response processes to help reduce alert fatigue, allowing analysts to focus on tasks that require deeper analysis or, in simple terms, focus on where humans are most effective.

More and more organizations are turning to SOAR to improve their cybersecurity.

One question we are often asked is, "Is there a Gartner Magic Quadrant for SOAR?" The short answer is "not yet."

Nimmy Reichenberg - CMO in Siemplify

You should use SOAR if you have:

  • Lack of a sufficient number of qualified personnel (found in 99% of companies)
  • A large volume of manual safety processes creating a need for automation
  • A large volume of manual safety processes creates a need for automation
  • Analysts SOC assess and respond to phishing emails
  • There are many cybersecurity tools and solutions in use.
Gartner expects strong growth in SOAR adoption, with the company's report predicting that “by the end of 2022, 30% of organizations with more than five people in their cybersecurity service will use tools in their security operations, up from less than 5% today. "

SOAR Benefits

In the face of ever-evolving threats, a lack of skilled security personnel, and the need to manage and monitor growing IT organizations, SOAR helps companies of all sizes improve their ability to quickly detect and respond to attacks. It supports cybersecurity needs by:

1.Providing a better analysis of existing and potential threats.

Countering increasingly sophisticated cybersecurity threats requires a deep understanding of attacker tactics, techniques, and procedures (TTP) and the ability to identify Indicators of Compromise (IOC). By collecting and validating data from a wide variety of sources, including threat intelligence platforms, intrusion detection systems, and many others, SOAR helps SOC employees become more productive. This means that security personnel can contextualize incidents, make better decisions, and accelerate incident detection and response.

2. Improving the efficiency and effectiveness of operations.

Managing a multitude of disparate security technologies can create (and is already creating) an enormous burden on security personnel. Not only do systems need constant monitoring to ensure their continued integrity and performance, but the thousands of daily alarms they generate can also lead to alert fatigue. This is compounded by the constant switching between multiple systems, which takes team time and effort, and increases the risk of mistakes. SOAR solutions help CSOC automate and semi-automate some of the day-to-day and routine tasks of security operations. By providing intelligence and controls through a single dashboard, as well as using artificial intelligence and machine learning, SOAR tools can significantly reduce the need for SOC teams to solve routine tasks. The use of SOAR will help improve process management and improve the productivity and ability of security analysts to handle large numbers of incidents without recruiting (and putting new team members on board faster). This means that a key benefit of SOAR is that it helps security personnel work smarter, not harder.

3. Improving the efficiency of incident response.

Rapid response is vital to minimizing the risk of damage from cyberattacks. SOAR helps organizations reduce Mean Time to Detect (MTTD) and Mean Time to Response (MTTR) by qualifying and remediating security alerts in minutes, rather than days, weeks, or months (statistics show 12x faster detection and response times! ). SOAR also enables security teams to automate incident response procedures (known as playbooks). Automatic responses can include blocking an IP address in a firewall or IDS system, suspending user accounts, or quarantining infected endpoints from the network.

4. Streamline reporting and build knowledge repositories.

In many cybersecurity operations centers, employees can spend a disproportionate amount of time generating reports and documenting incident response procedures. By collecting insights from a wide range of sources and presenting this information through customizable dashboards, SOAR can help security officers reduce paperwork while improving communication between the CISO and frontline security guards.

By automating tasks and procedures, SOAR also enables organizations to retain key knowledge and implement optimal threat response mechanisms.

This is vital because the longer threats are left unattended, the greater the likelihood of damage.

SOAR - Implementation Challenges.

Lack or low maturity of processes and procedures in SOC teams remains the main obstacle to SOAR security implementation, Gartner points out. This is why it is imperative to seek expert advice when planning your SOAR implementation.

Additional pitfalls associated with SOAR implementation:

  • Unrealistic Expectations: SOAR is not a panacea for all security concerns. Organizations are at risk in implementing SOAR if they fail to establish well-defined use cases and realistic goals.
  • Over-reliance on automation: It is vital not to simply rely on the instructions and processes originally configured in SOAR. Companies need to ensure they apply the latest security knowledge to ensure that their SOAR is always ready to respond effectively to new types of threats.
  • Unclear metrics: Organizations run the risk of not getting the desired results from SOAR due to their inability to clearly define their parameters for success. It is important to understand what they are trying to automate.


Future-proof SOAR platforms use machine learning to get smarter with every analyst interaction and deliver actionable insights and guidance to analysts, engineers, and SOC managers.

Maximizing the benefits of SOAR with SOFTPROM.

Advanced solutions of the best quality and professional engineers capable of solving any problem together with partners - this is the core business of SOFTPROM.

Drawing on our security expertise, as well as our collective knowledge of the latest network and endpoint tools, we optimize systems to reduce false positives, establish correlation rules and watchlists to detect new patterns of abnormal behavior and create and develop guidelines for responding to incidents.

Advanced solutions of the best quality and professional engineers capable of solving any problem together with partners - this is the key direction of SOFTPROM's activity.

Platform Siemplify SOAR was designed from the ground up specifically for SOCs and goes far beyond traditional SOARs or playbooks. Everything in the platform, from case management to crisis management, has been designed to ensure that security teams operate effectively and efficiently.

Siemplify uses a patented threat-centered approach that groups alerts across all detection tools into single cases. This is a powerful paradigm shift that ensures your analysts are spending their time on threats rather than chasing notifications, which in turn delivers huge efficiency gains.

Finally, most SOAR solutions have been designed for advanced users and require expensive, busy, and hard-to-reach security professionals to be effective. Platform Siemplify "Very simple" - its intuitive interface allows less experienced analysts to be productive and get on track quickly.

If you need advice, project calculation or a test version of the solution, you can leave an application through the form: