Gartner Voice of the Customer for CPS Protection Platforms 2026: Effective protection with Claroty

Modern industry and critical infrastructure are increasingly targeted by sophisticated cyberattacks. According to a recent report by the research firm Gartner, Cyber-Physical Systems Protection Platforms (CPS) have evolved from niche tools into the foundation of enterprise cyber resilience. Leading Claroty solutions from the Softprom distribution portfolio provide comprehensive coverage for operational technology (OT) and industrial internet of things (IIoT) protection.

Gartner requirements for CPS protection platforms

Gartner defines cyber-physical systems as integrated engineering systems combining computing, networking, and physical processes. Traditional IT security tools are incapable of fully understanding industrial protocols and pose a risk of operational equipment downtime during scanning.

Key Gartner criteria for platform evaluation

• Asset inventory and inspection: Automated discovery of devices, their configurations, firmware, and process connections.
• Risk and vulnerability management: Prioritization of threats based on the criticality context of industrial processes.
• Threat and anomaly detection: Real-time monitoring of industrial protocols to detect deviations from normal operation.
• Secure remote access: Strict access control for engineers and external contractors connecting to control systems.

Claroty platform: deep visibility and XIoT context

The Claroty solution is recognized as one of the segment leaders thanks to a specialized analysis engine capable of decoding hundreds of specific industrial and medical protocols without impacting the network.

Claroty core strengths

• Passive and hybrid discovery: Safe asset data collection without the risk of stopping production lines.
• Contextual risk analytics: Automated vulnerability assessment leveraging a knowledge base of industrial threats.
• Claroty SRA module: Granular authentication and Zero Trust for remote maintenance personnel.

Why request a consultation from Softprom

Implementing comprehensive cyber-physical systems protection requires specialized expertise and consideration of each enterprise's unique operational processes.

Our advantages

• Official distributor status for Claroty with direct access to vendor expertise.
• Team of certified engineers with hands-on experience in implementing IT/OT projects.
• End-to-end support: from audit and Proof of Concept (PoC) to final deployment.