CrowdStrike in 2026 Gartner Peer Insights ITDR Report

The 2026 Gartner Peer Insights™ ‘Voice of the Customer’ report for Identity Threat Detection and Response (ITDR) has been published.

The methodology of this document is built on the aggregation of verified deployment experiences from IT Directors and system administrators within the enterprise sector. This approach provides an objective evaluation of technology effectiveness across real-world infrastructure scenarios.

Softprom portfolio vendors featured in the report:

• CrowdStrike

Key ITDR Market Technological Trends

Based on aggregated IT market data, there is a clear trajectory towards the consolidation of risk management tools. Analysts have recorded the following technological shifts:

• A transition from static access policies to continuous, context-based authentication.
• Deep integration of ITDR agents with Security Data Lakes for centralised log collection.
• Automation of initial incident processing regarding compromised credentials, including the implementation of Agentic AI.
• Reduced reliance on manual processes during audits of Microsoft Active Directory and cloud identity providers.

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CrowdStrike: Report Positioning and Technological Advantages

The Voice of the Customer methodology evaluates not only product functionality but also the quality of technical support and the integration process. In the 2026 report, the CrowdStrike platform, specifically the Falcon Identity Threat Protection module, received high ratings from enterprise users. The solution is positioned as a highly effective tool for managing complex, distributed infrastructures.