CrowdStrike in 2026 Gartner Peer Insights ITDR Report

The 2026 Gartner Peer Insights™ ‘Voice of the Customer’ report for Identity Threat Detection and Response (ITDR) has been published.

The methodology of this document is built on the aggregation of verified deployment experiences from IT Directors and system administrators within the enterprise sector. This approach provides an objective evaluation of technology effectiveness across real-world infrastructure scenarios.

Softprom portfolio vendors featured in the report:

• CrowdStrike

Key ITDR Market Technological Trends

Based on aggregated IT market data, there is a clear trajectory towards the consolidation of risk management tools. Analysts have recorded the following technological shifts:

• A transition from static access policies to continuous, context-based authentication.
• Deep integration of ITDR agents with Security Data Lakes for centralised log collection.
• Automation of initial incident processing regarding compromised credentials, including the implementation of Agentic AI.
• Reduced reliance on manual processes during audits of Microsoft Active Directory and cloud identity providers.

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CrowdStrike: Report Positioning and Technological Advantages

The Voice of the Customer methodology evaluates not only product functionality but also the quality of technical support and the integration process. In the 2026 report, the CrowdStrike platform, specifically the Falcon Identity Threat Protection module, received high ratings from enterprise users. The solution is positioned as a highly effective tool for managing complex, distributed infrastructures.

Technological capabilities of CrowdStrike Falcon Identity Threat Protection highlighted by experts include:

• Providing comprehensive visibility into authentication processes across hybrid environments.
• Utilising User and Entity Behavior Analytics (UEBA) to detect anomalies in real time.
• Ensuring seamless integration with the existing telemetry stack without the necessity of deploying additional agents on domain controllers.
• Minimising the risks of lateral movement within the corporate network.

Global Market Players

The ITDR market is actively expanding, and the Gartner report also features other system developers. However, to achieve maximum compatibility and fault tolerance, corporate clients increasingly prefer comprehensive platforms that hold leading positions in the market.

About Softprom

Softprom is a Value-Added Distributor providing professional services in IT architecture and information security. The Softprom engineering team possesses extensive expertise in conducting PoC testing, integrating ITDR solutions, and designing corporate SOC architectures. The company officially represents advanced IT solutions across Central and Eastern Europe, the South Caucasus, and Central Asia.

Business Value (ROI): The Commercial Impact of ITDR Integration

The implementation of ITDR solutions directly influences financial stability and operational continuity. The primary measurable advantages include:

• Reduction of IT service downtime through the automated isolation of compromised accounts.
• Decreased financial expenditure on compliance auditing due to structured, highly detailed reporting.
• Optimisation of SOC analysts' workflows by lowering the rate of false positives and improving the quality of incident context.