TeamViewer in Logistics: Hands-Free Order Picking and a 30% Performance Increase. Brack.Alltron Case Study
News | 12.12.2025
TeamViewer Frontline Pick — AR Solution for an Efficient Warehouse
TeamViewer Frontline Pick is an innovative solution for digitalizing warehouses and logistics, enabling hands-free order picking, process automation, and error reduction, as exemplified by the Swiss logistics operator Brack.Alltron: We explain how Frontline Pick helped the company increase employee productivity by 30%, shorten order-picking time, and reduce sorting errors.
Challenge
Brack.Alltron operates a large warehouse complex with hundreds of thousands of items and daily orders from customers across Europe. Previously, the picking process was paper-based, which often resulted in errors, time lost searching for items, and additional costs related to correcting incorrectly picked orders.
Solution
The company implemented TeamViewer Frontline Pick, using AR glasses to enable hands-free order picking. Employees can now see step-by-step instructions directly on the glasses’ display, confirm items by voice, and automatically update order status in the system. This enabled:
- Digitalization of paper-based workflows;
- Instant verification of item accuracy;
- Reduced manual data entry;
- Increased productivity and reduced downtime.
Results
- Employee productivity increased by 30% thanks to hands-free picking.
- Sorting errors were reduced by 70%.
- Order processing time decreased, enabling faster delivery to customers.
“TeamViewer Frontline Pick allows our employees to pick orders faster and more safely. It significantly improves warehouse efficiency and reduces errors. Our customers receive their orders without delays and inaccuracies.” — Andreas Steiner, Head of Operations, Brack.Alltron
Why Choose Frontline Pick
- Hands-free workflows with AR glasses support;
- Integration with ERP and WMS systems;
- Scalability for large warehouses and distribution centers;
- Improved accuracy and speed of warehouse staff.
TeamViewer Frontline Pick helps companies optimize logistics workflows, increase employee productivity, and reduce errors in warehouse operations.
Ready to Try TeamViewer Frontline Pick?
Softprom is the official TeamViewer distributor in the EMEA region. Contact us for a demo, consultation, or trial access, and we will help you choose the optimal solution for your business needs.
TeamViewer Frontline Pick — the new standard for warehouse efficiency and logistics digitalization.
Share:
