How Google protects your Google Workspace data in the era of generative AI

News | 14.08.2023

For nearly 25 years, Google has built helpful, secure products that give users choice and control over their data. It’s a bedrock principle for Google.

Across Google Cloud and Google Workspace, the company long shared robust privacy commitments that outline how Google protects user data and prioritize privacy. Generative AI doesn’t change these commitments — it actually reaffirms their importance.

Google designed its technology so that your Google Workspace content (emails, documents, etc.) will not be shared with other users without permission. This commitment covers all of Google Workspace products for personal and business use, including Gmail, Google Docs, Sheets, Slides, Drive, Calendar, Meet, and Chat.

Our privacy commitments to all Workspace users

Google want to be completely clear that generative AI does not change its foundational privacy protections for giving users choice and control over their data. To that end, here are key facts about how Workspace data is handled:

  • Your data is your data. The content that you put into Google Workspace services (emails, documents, etc.) is yours. Google never sells your data, and you can delete your content or export it.
  • Your data stays in Workspace. Google does not use your Workspace data to train or improve the underlying generative AI and large language models that power Bard, Search, and other systems outside of Google Workspace without permission.
  • Your privacy is protected. Interactions with intelligent Workspace features, such as accepting or rejecting spelling suggestions, or reporting spam, are anonymized and/or aggregated and may be used to improve or develop helpful Workspace features like spam protection, spell check, and autocomplete. This extends to new features Google is currently developing like improved prompt suggestions that help Workspace users get the best results from Duet AI features. These features are developed with strict privacy protections that keep users in control. (See below for more detail on additional privacy, security, and compliance commitments Google makes for business customers).
  • Your content is not used for ad targeting. As a reminder, Google does not collect, scan, or use your content in Google Workspace services for advertising purposes.

These are the privacy commitments that Workspace extends to all of its users. But they aren’t just words. To ensure Google continually meets these high standards, independent auditors validate its practices against international standards and best practices.

Security and compliance commitments for business, education, and public-sector customers

When Google Workspace commercial customers adopt Duet AI for Google Workspace Enterprise they get the same robust data protection and security standards that come with all Google Workspace services, with specific protections for businesses, education, and public-sector customers:

  • Your interactions with Duet AI stay within your organization. Duet AI stores any prompts or generated content alongside your Workspace content and does not share them outside your organization.
  • Your existing Google Workspace protections are automatically applied. Duet AI brings the same enterprise-grade security as the rest of Google Workspace, automatically applying your organization’s existing controls and data handling practices, such as data-regions policies and Data Loss Prevention.
  • Your content is not used by any other customers. None of your content is used for model training outside of your domain without permission.

Workspace’s robust security and privacy commitments for customers can be found here, and business or public-sector organizations that want to learn more about Duet AI for Google Workspace Enterprise can find more here.

This information is taken from the Google Workspace blog.