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AI That Does More: Zoom AI Companion 2.0 Explained

News | 21.08.2025

Zoom AI Companion 2.0 — an even more powerful assistant in your workspace

The updated AI Companion from Zoom has received next-level features: now it not only summarizes meetings or generates notes, but also understands context, remembers previous conversations, and performs tasks on behalf of the user. This makes collaboration in Zoom Workplace even faster and more efficient.

What it could do before:

  • AI Companion could create notes during a meeting
  • Summarized chats and documents
  • Generated text in Whiteboard, Chat, and Mail

What’s new in AI Companion 2.0:

  • Contextual memory: understands previous conversations and acts consistently
  • Agentic skills: independently executes multi-step tasks
  • Deep integrations: with Jira, Asana, ServiceNow, Box, Amazon Q, and more
  • Automated scheduling: creates agendas, updates tasks, and sets reminders
  • New mobile features: voice notes, live summaries, quick suggestions

Zoom is one of the first platforms to integrate OpenAI GPT-5 into its AI Companion. This makes the assistant more accurate, faster, and significantly more effective at handling complex tasks.

Which problems does AI Companion solve:

  • Time spent on routine tasks: instead of manually creating notes or updating Jira, AI does it for you
  • Switching between services: integrations with 16+ business tools reduce the number of open applications
  • Team overload: automatic summaries of chats and meetings let you focus on strategic tasks
  • Scheduling complexity: AI Companion analyzes calendars, availability, and suggests convenient meeting slots

Who will benefit from AI Companion:

  • project managers and team leaders
  • marketing and service teams
  • companies with hybrid or remote structures
  • any teams working with large volumes of communication

AI Companion saves up to 20% of working time by automating notes, information search, and task organization.

Ready to test the new AI Companion features?

Softprom is the only official ZOOM partner in the EMEA region. Starting from 10 licenses, payment in local currency, accounting-ready documents, and support in your native language. Contact us for a demo, consultation, or trial access, and we’ll help you choose the optimal solution for your business needs.

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Zoom AI Companion — your intelligent assistant that works for you.

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