The Hidden Cost of PKI: Why Certificate Failures Are More Than an IT Problem

In the era of digital transformation, the number of machine identities is growing exponentially. For every employee in an organization today, there are dozens of devices, applications, and bots requiring authentication. The foundation of this trust is Public Key Infrastructure (PKI).

However, many companies still manage thousands of certificates manually using spreadsheets. This leads to inevitable errors, which CyberArk calls the "silent killers" of productivity.

The real cost of downtime

When a certificate expires unnoticed, services stop. This is not just a technical glitch; it is a halt in business processes. Beyond direct financial losses, there are hidden costs that are often ignored when evaluating a cybersecurity strategy.

Financial and operational losses

• System downtime: One missed renewal date can take critical web services, payment gateways, or internal communications offline for hours or days.
• Burden on IT: Emergency recovery requires diverting highly skilled specialists from strategic tasks to "put out fires."

Reputation and security

• Loss of trust: Customers cannot access services, leading to user churn and brand damage.
• Cyber risks: Attackers can use compromised or poorly managed certificates for Man-in-the-Middle (MitM) attacks and privilege escalation.

Manual PKI management at modern scales is impossible. Certificate lifecycle automation is the only path to cyber resilience.

Why choose automation

Moving from reactive response to proactive management allows organizations to gain full visibility into all machine identities. CyberArk solutions help centralize certificate management, preventing outages before they happen.

As an official distributor, Softprom offers deep expertise in implementing identity security solutions. We help build a robust architecture that meets your business requirements.